At pk265, we take the privacy of every member seriously. This Privacy Policy explains exactly what personal information pk265 collects from you, why we collect it, how it is used, who it may be shared with, and the rights you hold over your own data. Reading and understanding this document is important — please take a few minutes to go through it carefully before using our platform.
All personal data collected by pk265 is stored on encrypted servers with access restricted to authorised personnel only. We apply industry-standard physical, technical, and administrative security measures to protect your information from unauthorised access, disclosure, alteration, or destruction.
pk265 shares your personal data with third parties only where strictly necessary for platform operation — payment processors, licensed game providers, and regulatory authorities. We do not share, sell, rent, or trade your personal information with advertisers or unrelated commercial parties under any circumstances.
Every category of personal data collected by pk265 is collected for a specific, documented purpose. We do not use your data for purposes incompatible with the original reason it was collected. Where we need to use your data for a new purpose, we will inform you and obtain your consent where required.
pk265 does not retain your personal data for longer than necessary. We apply defined retention periods for each category of data — identity documents, transaction records, and gameplay logs are retained only for as long as required for operational, legal, or regulatory compliance purposes.
pk265 may analyse aggregate gameplay and transaction data to improve platform features and personalise your experience. However, your individual profile is never packaged, sold, or shared with third-party marketing companies. All analytics serve internal product improvement only.
As a licensed gaming operator, pk265 is accountable to its regulatory authority for all data handling practices. Our privacy standards are not self-imposed — they are binding obligations under the terms of our international gaming license, with consequences for non-compliance that include license suspension.
This Privacy Policy ("Policy") is issued by pk265 ("pk265", "we", "us", "our") and applies to all personal data collected from individuals who visit, register on, or use the pk265 website and gaming platform accessible at pk265.bio ("Platform"). This Policy should be read alongside the pk265 Terms and Conditions, which incorporate this Policy by reference.
pk265 is committed to protecting the privacy and personal data of all members and visitors. We recognise our obligations under applicable data protection principles including transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, confidentiality, and accountability. This Policy reflects those obligations and how we fulfil them in practice.
By accessing or using the pk265 Platform, registering a member account, or communicating with pk265 in any manner, you acknowledge that you have read and understood this Policy and consent to our collection and use of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately and contact us to arrange account closure.
For the purposes of applicable data protection law, pk265 acts as the data controller in respect of the personal data of its members and website visitors. As data controller, pk265 determines the purposes and means by which your personal data is processed.
pk265 operates under a valid international gaming license. The licensing jurisdiction's data protection framework applies to our data handling practices in addition to any other applicable laws. Contact details for data-related queries are provided in Section 15 of this Policy.
pk265 collects the following categories of personal data from members and visitors:
pk265 collects personal data through the following means:
pk265 processes personal data on the following legal bases:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of contract (your member agreement with pk265) |
| Payment processing and transaction recording | Performance of contract; legal obligation |
| Identity and age verification | Legal obligation (regulatory compliance); legitimate interests |
| Anti-money laundering and fraud screening | Legal obligation; legitimate interests (protecting pk265 and members) |
| Responsible gaming monitoring and enforcement | Legal obligation (licensing requirements); legitimate interests |
| Customer support and dispute resolution | Performance of contract; legitimate interests |
| Platform analytics and improvement | Legitimate interests (improving pk265 member experience) |
| Marketing communications (where you have opted in) | Consent (withdrawable at any time) |
| Regulatory reporting to licensing authority | Legal obligation |
pk265 uses your personal data for the following specific purposes:
Important: pk265 does not use your personal data to make fully automated decisions that have significant legal or similarly significant effects on you without providing you with a meaningful opportunity to challenge such decisions. Where automated processing is used in fraud or AML screening, any account action is reviewed by a human team member before being finalised.
pk265 does not sell, rent, or trade your personal data. We share personal data with third parties only in the circumstances described below, and only to the minimum extent necessary for the specified purpose:
Transaction data is shared with JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT processing infrastructure as necessary to execute deposits and withdrawals. These providers receive only the transaction reference data required to complete the payment and are bound by their own privacy and data security obligations.
Where you access live casino games or slot titles supplied by third-party providers such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, or Habanero, limited session data (such as a unique session token) is shared with the relevant provider to facilitate game loading and outcome recording. These providers are certified by independent testing laboratories and are subject to their own regulatory data obligations.
Where identity verification is required, your name, date of birth, and identity document information may be shared with a licensed third-party identity verification service for comparison against authoritative data sources. The results are returned to pk265 and the verification provider retains data only as required by their own compliance obligations.
Transaction and account data may be processed through automated fraud prevention and anti-money laundering screening tools. These tools may be operated by authorised third-party service providers under strict data processing agreements with pk265.
pk265 will disclose personal data to regulatory bodies, its licensing authority, or law enforcement agencies where required to do so by law, court order, or regulatory instruction. In such cases, pk265 will share only the minimum data necessary to satisfy the legal obligation.
pk265 uses cookies and similar tracking technologies on the Platform for the following purposes:
pk265 does not use third-party advertising cookies or tracking pixels that share your data with advertising networks. You may manage cookie preferences through your browser settings. Note that disabling essential cookies will impair your ability to use the pk265 Platform.
pk265 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as general guidelines:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of membership + 5 years post-closure | Regulatory compliance, dispute resolution |
| Financial transaction records | 7 years from transaction date | AML legislation, regulatory reporting |
| Identity verification documents | 5 years from account closure | Regulatory compliance, legal obligation |
| Gaming and betting activity logs | 5 years from last activity | Dispute resolution, responsible gaming |
| Support communications | 3 years from last communication | Dispute resolution, quality assurance |
| Technical log data (IP, session) | 12 months from collection | Security monitoring, fraud prevention |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to you as an individual. Where data is anonymised rather than deleted, it may be retained indefinitely for aggregate analytics purposes.
pk265 operates internationally and some of your personal data may be processed by servers or service providers located outside Pakistan. Where personal data is transferred internationally, pk265 takes steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that which applies within the licensing jurisdiction.
Safeguards used by pk265 for international transfers include contractual data processing agreements with service providers that impose data protection obligations consistent with our own, and use of service providers who themselves operate under recognised regulatory frameworks.
Where you would like more information about the specific safeguards applied to international transfers of your personal data, please contact us using the details in Section 15 of this Policy.
As a pk265 member, you hold the following rights in relation to your personal data. These rights can be exercised by contacting pk265 support as described in Section 15:
You have the right to request a copy of all personal data pk265 holds about you. We will provide this within a reasonable timeframe, subject to identity verification.
If any personal data held by pk265 about you is inaccurate or incomplete, you have the right to request correction. Contact support with the specific correction required.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to pk265's overriding legal retention obligations.
You may request that pk265 restrict processing of your data in specific circumstances — for example, while a rectification request is being assessed.
Where processing is based on your consent or a contract, you may request your personal data in a structured, commonly used, machine-readable format for transfer to another controller.
Where processing is based on your consent — such as marketing communications — you may withdraw consent at any time. Withdrawal does not affect lawfulness of prior processing.
pk265 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include, but are not limited to:
Despite the measures above, no internet-based transmission or digital storage system can be guaranteed to be 100% secure. pk265 will notify you promptly in the event of a data breach that is likely to result in a significant risk to your rights or interests, in accordance with applicable regulatory requirements.
21+ Policy: pk265 is strictly for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that a person under 21 has created an account or provided us with personal data, we will immediately close the account, delete the data, and refund any real-money balance to the payment method of origin.
If you believe that a minor has registered or accessed a pk265 account using your contact details or device, please contact support immediately. We take underage gambling seriously and will act without delay on any credible report of minor access to the Platform.
pk265 reserves the right to update this Privacy Policy at any time in response to changes in applicable law, regulatory requirements, our business practices, or the services we offer. Where changes are material, we will notify you via the contact details registered on your pk265 account prior to the updated Policy taking effect.
The "Last Updated" date at the top of this Policy reflects the most recent revision. We encourage you to review this Policy periodically to remain informed of how pk265 protects your data. Your continued use of the Platform following any posted update constitutes your acceptance of the revised Policy.
For any questions, data subject rights requests, or concerns relating to this Privacy Policy or the way pk265 handles your personal data, please contact our Data & Privacy team through the following channels:
If you are not satisfied with our response to your privacy concern, you have the right to escalate the matter to the relevant data protection or regulatory authority. Contact details for the appropriate authority are available from pk265 support upon request.
pk265 protects your privacy with the same seriousness it applies to game fairness and payment security. With clear data practices, no third-party data sales, and full member control over personal information, you can focus on what matters — cricket betting, live casino, slots, and crash games in PKR. Your pk265 account is ready whenever you are.
21+ Only — pk265 is strictly for adults aged 21 and above. By using this platform you confirm that you meet this age requirement and that you have read and accepted the pk265 Privacy Policy and Terms & Conditions. Gaming involves risk — please play responsibly and within your personal financial limits.